Recurring purchases are great for your business, whether it's an ongoing course, a repeat buy, or a payment plan for a larger purchase. They help you minimise revenue fluctuations and reduce the pressure of constantly attracting new leads and converting them to sales. Here's how to enrol a customer in a subscription plan.

Pre-requisites

Before adding a customer to a subscription plan, you must create a Recurring product. To do so, navigate to the Products tab inside the Payments section and click "+ Create Product."

Create your product as normal, and in the Prices section, select the Type as Recurring.

Complete the product set-up and save it.

📌Note: For a more detailed tutorial on how to create a new product, check the article titled "Creating New Products."

Adding A Subscription

Once you've created a recurring product, switch to the Subscription tab and click "+ Add Subscription."

Select the customer you want to enrol in a subscription plan from the dropdown menu.

Fill out the other details; these will be:

  1. Bill Start Date: This will be the first time the contact is billed for the product.
  2. Products: Select the product that you'll be billing for.
  3. Coupon Code: Apply any extra discounts by entering the respective coupon code.

Select the payment method; you can choose between saved cards if the customer has made a previous purchase, or add a new card for first-time purchases.

Once you've filled out the details correctly, click Schedule to add the subscription to your system. The subscription will be added to your CRM for easy management. Any completed invoice or online purchase for recurring products will be added to this section.

Use this to manage recurring, long-term relationships with customers, building loyalty and keeping them engaged over time.