“The next day it was all about our new fancy and veryyy efficient CRM handover, NotLuck with the wonderful Bertie, Lee-ann & Oliver in Nottingham. The CRM has made my life as an Operations and Business Development Manager and our life as a Property Management company so much smoother and I am here for it! Automations, kanban boards, pipelines, an absolute dream and not clunky at all. I've worked with a few CRMs in previous roles and not being biased or anything but it's the best one I've ever worked with. Highly recommend for a smooth personalised Operations software system.”
NotLuck CRM Plans
A fully-functional CRM & email marketing platform (plus more) from just £49 +VAT. The best-value software stack you've ever seen. Even for power users, our top tier replaces £2,000+/month of software for just £349.
Three Plans. Zero Nonsense.
Whether you're flying solo or scaling a team, there's a plan built for you.
All prices exclude VAT
💡 Professional setup packages available from £997 — configure your CRM
Ignite
Perfect for solopreneurs
Solo plan with CRM, calendar, email, invoicing and basic automations. Everything you need to get started.
- Website & hosting
- Forms, surveys & quizzes
- CRM & pipelines
- Calendar & bookings
- Email marketing
- Invoicing & payments
- Basic automations
Inferno
Built for growing teams
Team plan for growing businesses: multi-user CRM, courses, contracts, and community tools.
- Everything in Ignite
- 5 team members
- Contracts & e-signatures
- Courses & memberships
- Community features
- Affiliate manager
- Advanced automations
Wildfire
Enterprise-grade power
Enterprise plan with unlimited contacts, integrations, white-glove support, and bulk imports.
- Everything in Inferno
- 10 team members
- Unlimited contacts
- Priority support
- Bulk data imports
- Custom integrations
- NotLuck Hub included
Not sure which plan is right?
Take our 2-minute quiz and we'll recommend the perfect plan based on your team size, needs, and goals.
What's Actually Included
Every plan gets the core tools. Higher tiers unlock more power.
The Foundation
These aren't extras. They're the baseline. Every plan, every price point.
What Changes As You Level Up
Not sure which tier? Take the quiz or get started and we'll help you figure out what actually makes sense for your business.
Simple Top-Up. No Surprises.
Pay for what you use. Wallet-based system with auto-replenishment available.
All prices exclude VAT • View full rates →
Phone Numbers
UK landlines and mobile numbers. Perfect for local presence and call tracking.
SMS Messages
Appointment reminders, campaign texts, and automated sequences.
Email Sends
Marketing campaigns and automation sequences at scale.
Power Up Your CRM
Extend your system with these optional extras.
WhatsApp Integration
90%+ open rates. Send and receive WhatsApp messages inside the CRM. Supercharge your customer conversations.
Learn more →AI Chatbots & Voice
24/7 intelligent chat and voice agents to qualify leads, answer questions, and book appointments.
Additional Users
Add more seats as your team grows. Scale without switching plans.
Done-For-You Setup
We build your CRM, automations and flows. Zero homework required.
Business Modules
Purpose-built systems for specific business needs. Included with Wildfire, or add to any plan.
Event Management
Automated event ticketing, reminders, check-ins, and post-event follow-ups. Perfect for workshops, seminars, and recurring events.
Learn more →HR & Onboarding
Automated employee onboarding with training videos, document collection, ID verification, and progress tracking. Scale from 5 to 5,000 employees.
Learn more →On Wildfire? All Hub modules are included at no extra cost — now and in the future.
What Our Clients Say
Real feedback from real businesses
“I'm loving working with NotLuck because your company is exactly what I need to keep me in the right lane, right now. My 'special power' is resilience but every now and then we all need someone to share the load and my shoulders have dropped about a foot since my first conversation with your team. Thank you for your human touch.”
“I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.”
“We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!”
“The male team at NotLuck built my website and CRM brilliantly for me! But as a women-led brand, the female touch that Lee-ann provided wasn't a "nice bonus" it was exactly what my business needed. Intuitive and actually relatable. She took my big, messy ideas and translated them into a clear, welcoming user journey.”
Got Questions?
The stuff people usually ask before signing up.
What's included in the monthly fee?
Monthly fees cover your feature set plus hosting. Usage items like SMS, calls, and email sends are billed separately based on what you use.
Can I upgrade or downgrade my plan?
Absolutely. Plan upgrades take effect immediately. Downgrades become effective at your next billing cycle. No penalties either way.
Is there a setup fee?
Self-setup is free. If you want us to handle everything with our Done-For-You service, that's a one-time fee starting from £997.
Do I need a WhatsApp Business account?
Yes, the WhatsApp integration requires you to connect a WhatsApp Business account. It's an optional add-on at £21/mo.
Are there any long-term contracts?
Nope. Monthly billing with cancel-anytime flexibility. No lock-ins, no cancellation fees, no funny business.
Ready to Get Started?
Choose your setup package and we'll help you configure the perfect CRM for your business. Professional setup included.