CRM for Health & Wellness
Gyms, yoga studios, personal trainers, therapists. You help people transform their lives - but managing bookings, memberships, and client progress shouldn't consume yours.
Sound Familiar?
No-shows killing revenue
Classes half empty because people forgot. Cancelled sessions with no notice. Money left on the table.
Memberships slipping away
Clients drift off and you don't notice until months later. No system to re-engage the fading ones.
Progress lost in notebooks
Client notes scattered everywhere. Can't remember what they did last session. Not the professional experience they deserve.
Your Practice, Systematised
Class & Session Booking
Clients book online. Waitlists for full classes. Automatic reminders via text and email. No more no-shows.
Membership Management
Packages, passes, subscriptions. Track usage, automate renewals, handle cancellations gracefully.
Progress Tracking
Log sessions, track progress, celebrate milestones. All stored against the client record. Professional and personal.
Cancellation Policies
Automated enforcement of your cancellation windows. Late cancels handled consistently without awkward conversations.
Re-engagement Campaigns
Client hasn't booked in 2 weeks? Automatic "We miss you" message. Win back the faders before they're gone.
Reviews & Referrals
Happy client? Automatic review request. Referral programme built in. Turn your best clients into your best marketing.
A Typical Week
- Monday
Classes fill up
Clients book through your app/website. Confirmation emails sent. Waitlist auto-manages full classes.
- Tuesday AM
Reminders go out
24-hour reminders via SMS. Late cancellations trigger waitlist notifications. Spots filled automatically.
- After Class
Progress logged
Quick notes on the session. Visible next time they book. Client feels remembered and valued.
- Thursday
Inactive client flagged
Sarah hasn't booked in 3 weeks. Automatic re-engagement message: "Hey, we've got a spot with your name on it..."
- Month End
Renewals processed
Memberships auto-renew. Failed payments flagged. Renewal reminders sent in advance. No surprises.
What's Included
- Class/session booking system
- Waitlist management
- Package/membership tracking
- Automated reminders (SMS + email)
- Cancellation policy automation
- Progress/notes tracking
- Re-engagement campaigns
- Review request automation
Ready to Grow?
See how other wellness businesses use NotLuck CRM to fill classes, retain members, and spend less time on admin.