“The next day it was all about our new fancy and veryyy efficient CRM handover, NotLuck with the wonderful Bertie, Lee-ann & Oliver in Nottingham. The CRM has made my life as an Operations and Business Development Manager and our life as a Property Management company so much smoother and I am here for it! Automations, kanban boards, pipelines, an absolute dream and not clunky at all. I've worked with a few CRMs in previous roles and not being biased or anything but it's the best one I've ever worked with. Highly recommend for a smooth personalised Operations software system.”
Professional CRM Setup
Choose Your Setup Package
Get your CRM configured, branded, and automated by experts. First month included — subscription starts in 30 days.
Testimonials
Trusted by Real Businesses
Here's what our clients say about working with us
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Aditi Bilakhia Founder, CDI Collective
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Wendy Baird Director, Wendy Baird Coaching
“I'm loving working with NotLuck because your company is exactly what I need to keep me in the right lane, right now. My 'special power' is resilience but every now and then we all need someone to share the load and my shoulders have dropped about a foot since my first conversation with your team. Thank you for your human touch.”
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Tamily Cookson Strategic Leader, COLLECTIVE.
“I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.”
Christopher Challoner Managing Director, C J Challoner Cleaning
“We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!”
Alexandra Perry Founder, H.E.R Bodywear
“The male team at NotLuck built my website and CRM brilliantly for me! But as a women-led brand, the female touch that Lee-ann provided wasn't a "nice bonus" it was exactly what my business needed. Intuitive and actually relatable. She took my big, messy ideas and translated them into a clear, welcoming user journey.”
Step 1
Select Your Setup Package
One-time fee for professional configuration + onboarding. First month of your plan is FREE.
Minimal Setup
Everything you need to stop losing leads
£997 one-time
14 working days
What's Included:
- Branded account setup
- 1 sales pipeline
- Calendar booking system
- Phone setup + missed call text back
- Email authentication + 5 templates
- 1 starter automation
- Assisted data import
- 90-minute onboarding call
- 30-day email support
- CRM Club membership
- Video library access
Not Included:
- Multiple pipelines
- Complex automations
- Third-party integrations
- WhatsApp Business API
Most Popular
Essential Setup
For businesses ready to automate properly
£2,500 one-time
28 working days
What's Included:
- Everything in Minimal, PLUS:
- Up to 3 pipelines
- 2 custom forms
- 3 workflow automations
- 10 email templates
- 5 SMS templates
- 1 landing page
- Custom reporting dashboard
- 2-hour onboarding call
- 60-day email support
- Priority response
Not Included:
- Third-party integrations (Xero, Stripe, etc.)
- WhatsApp Business API
- Full website build
Custom Build
Complex requirements? Let's talk.
From £3,500 custom pricing
Scoped
What's Included:
- Custom integrations (Xero, Stripe, QuickBooks, Zapier, Make, API)
- WhatsApp Business API with conversational automation
- Multiple team members with role-based permissions
- Complex multi-branch workflows
- Website + CRM integration
- Full migration from another CRM
- Bespoke requirements tailored to your business