“I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.”
Build it with us. Or have us build it.
Most people build it with us: an Onboarding Session to get the foundations live, then build sessions with Bertie where AI agents do the heavy lifting. If you'd rather hand the whole thing over, we take a small number of those on.
The platform is the product. The expertise is us.
NotLuck CRM
The platform you run. Sold per seat, the same value for everyone.
- Full CRM, marketing, bookings, automation and AI on one login
- Bronze £97 · Silver £229 · Gold £299 per month +VAT
- Every feature on every tier, priced per seat
NotLuck
The people who build it with you. Priced to the work.
- Discovery and strategy
- Built live in sessions, AI agents doing the heavy lifting
- Automations wired to your business
- Training your team
- Done with you, not handed over
Your system, built right, and yours to run.
Build it with us. Live, in sessions.
The ladder: an Onboarding Session gets your foundations live, then build sessions with Bertie ship the rest. AI agents do the heavy lifting on the day, and you learn the system as it gets built.
Onboarding Session
Two 1:1 calls plus setup, delivered by the NotLuck team and its AI pipeline. Step one for every new customer: completing it unlocks build sessions with Bertie.
Power Session
Ninety minutes one-to-one. Diagnose what matters most, set the roadmap, ship one real build live.
Half-Day Build
Around 4 hours on Google Meet or in person. Pick your builds, pre-work staged in advance, top priorities built live.
Full Build Day
Around 8 hours, online or in person. Your CRM built in a day from a modular menu of builds.
The Club has your back.
Every tier includes CRM Club: weekly live training, office hours, group onboarding, training library. Whatever you build, there's a room full of people building alongside you.
Starter kit deployed day one
Lead capture funnel, 3 core automations, AI Studio prompts, quiz lead magnet templates. In your account before you finish your first cup of coffee.
Group onboarding twice a week
Ask a real person your setup question on a Tuesday or Thursday call. Not a ticket queue. Not a video library.
Office hours hot seat
Weekly live session. You bring the broken automation. We pull up your CRM and fix it on screen. Everyone watches, everyone learns. Recorded for the library.
CRM Foundations course
Six structured modules, thirty lessons. Contacts, pipelines, automations, AI, reporting. Go at your own pace or follow the weekly schedule.
Still want it done for you?
We take a small number of these on. No menu price: every build is scoped to the business and quoted after a short qualification. Tell us what you need and we'll come back within 2 working days. If it's a fit, we'll book a call that walks you through exactly how the build process works.
Got it. Thanks.
We'll come back within 2 working days. If it's a fit, we'll book a call and walk you through exactly how the build process works, what's involved, and what it would cost.
In the meantime, have a look at build sessions: most businesses get what they need from a half day or a full build day with Bertie.
Three steps. No surprises.
Tell us what you need
The form above takes two minutes. Your business, what you need built, your timeline, a budget band. Rough is fine.
We reply within 2 working days
A straight answer on whether it's a fit. We take a small number of these on, and if we're not the right people we'll tell you who is.
A call that explains the process
If it's a fit, we book a call and walk you through how the build runs: scope, timeline, and a fixed quote. You decide on your own time.
From people who paid us to build it
Real businesses, real reviews, real names.
“We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!”
The bits you're about to ask.
How much does a done-for-you build cost?
There is no menu price. Every build is scoped to the business, so we quote after a short qualification. Tell us what you need through the form, we come back within 2 working days, and if it's a fit we book a call that walks you through how the build process works and what it would cost.
What's the difference between a build session and a done-for-you build?
Build sessions are done with you: you and Bertie in the same (virtual) room, AI agents doing the heavy lifting, your priorities built live. The Onboarding Session is £297, a 90-minute Power Session is £750, a half-day build is £1,800 and a full build day is £2,950, all +VAT. A done-for-you build means we do the work without you in the room. We take a small number of those on, quoted after a short qualification.
Do I still need a Club subscription if you build it for me?
Yes. The build is the one-off work to configure and integrate your CRM. The monthly Club subscription (Bronze, Silver or Gold) is what runs the platform. You need both.
What if I want to build it myself instead?
Join CRM Club at £97/mo +VAT on Bronze. Starter kit deployed day one, weekly live training, group onboarding twice a week, office hours where we fix issues on screen. When you want a faster jump, the Onboarding Session (£297 +VAT) sets your foundations up with you, and completing it unlocks build sessions with Bertie. Existing Club members book sessions directly.
Can I switch from done-with-you to done-for-you later?
Any time. Plenty of members start in Club or with a build session, then ask us to take on a bigger piece of work once they know exactly what they need. You'll already understand your CRM, so the qualification is faster and the quote is sharper.