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Plans & Pricing Plan Picker Unlimited AI – £129/mo WhatsApp Add-on
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Official Meta Partner Integration

WhatsApp for Business

90%+ open rates. Real-time conversations. Zero spam filters. Add WhatsApp to your CRM for just £21/month and watch your engagement explode.

90%+ Open Rate
45% Response Rate
2B+ Active Users
Add WhatsApp to My CRM See All Plans
Why WhatsApp?

The Channel Your Customers Actually Use

Email open rates are dying. SMS feels impersonal. WhatsApp is where real conversations happen.

SMS

~45% open rate
  • Character limits
  • No rich media
  • Feels spammy

WhatsApp

90%+ open rate
  • Regulated = No spam
  • Rich media & buttons
  • Real conversations
Winner
Official Meta Partner

No Hacks. Direct API Access.

We use the official WhatsApp Business API through Meta. No grey-market workarounds. No risk of getting your number banned. Just clean, compliant messaging that works.

  • Official Business API Direct Meta integration, not third-party hacks
  • Template Approval in Minutes We know exactly how to get templates approved fast
  • Dedicated Business Number Separate from your personal WhatsApp
  • Dual WhatsApp Setup Run two WhatsApps on one phone via the CRM
How It Works

Service vs Marketing Messages

WhatsApp has different message types with different rules. Here's what you need to know.

Service Messages

Customer-Initiated

When a customer messages you first, you have a 24-hour window to reply freely. No templates needed, no per-message charges beyond the conversation fee.

Examples:

  • Answering customer questions
  • Providing support
  • Following up on their enquiry
  • Sending requested information
~$0.16 per 24-hour conversation

Marketing Messages

Reaching out to customers outside the 24-hour window requires pre-approved templates. These are great for proactive campaigns and automated sequences.

Examples:

  • Appointment reminders
  • Order confirmations
  • Promotional campaigns
  • Re-engagement sequences
Usage-based See usage charges →

Simple Wallet System

All usage charges are billed from your pre-loaded wallet. Set a threshold and it auto-replenishes. No surprise bills, no complicated invoicing.

🤖 Content AI Active While you sleep...
JM
James Mitchell
Just qualified lead → Booked call
Auto ✓
SL
Sarah Lee
Answered FAQ about pricing
Auto ✓
RP
Robert Parker
Sent brochure, scheduled follow-up
Auto ✓
EW
Emma Wilson
Complex query → Escalated to you
Human
Scale Without Sacrificing Quality

Add AI When You're Ready

Start by handling WhatsApp conversations personally. When volume grows, switch on Content AI to handle messages automatically while you're on a job, in meetings, or sleeping.

  • Qualify leads and book appointments automatically
  • Answer FAQs with your brand voice
  • Escalate complex queries to you
  • 24/7 instant responses, even at 3am
Learn About Human-in-the-Loop →
Simple Pricing

Just £21/month

Add WhatsApp to any NotLuck CRM plan. No hidden fees.

WhatsApp Add-On

£ 21 /mo
  • Official WhatsApp Business API
  • Dedicated business number
  • Template creation & approval
  • Unified inbox integration
  • Automation workflow support
  • Rich media & button messages
Plus usage: ~$0.16 per conversation (24-hour window)
Add to My Plan

Full usage rates: notluck.co.uk/usage-charges

Ready to Supercharge Your CRM?

WhatsApp isn't just another channel. It's where your customers actually want to talk. Let's get you set up.

Add WhatsApp Now View All Plans