Smarter systems. Less chaos.

“The next day it was all about our new fancy and veryyy efficient CRM handover, NotLuck with the wonderful Bertie, Lee-ann & Oliver in Nottingham. The CRM has made my life as an Operations and Business Development Manager and our life as a Property Management company so much smoother and I am here for it! Automations, kanban boards, pipelines, an absolute dream and not clunky at all. I've worked with a few CRMs in previous roles and not being biased or anything but it's the best one I've ever worked with. Highly recommend for a smooth personalised Operations software system.”

“I'm loving working with NotLuck because your company is exactly what I need to keep me in the right lane, right now. My 'special power' is resilience but every now and then we all need someone to share the load and my shoulders have dropped about a foot since my first conversation with your team. Thank you for your human touch.”

“A big shout-out to Oliver and Bertie at NotLuck! The website's brilliant - honestly, it's everything we wanted and more. You guys nailed the look and feel Inhouse needed, and the feedback has been top-notch. Cheers for the graft and the talent you brought to our project. I can't thank you enough!”

“I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.”

Christopher Challoner Managing Director, C J Challoner Cleaning

“We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!”

“I really enjoyed it and found Bertie's talk genuinely useful. One of my biggest takeaways was the perspective on how to introduce AI to people who may not have much prior experience with it. Framing it in practical, everyday terms rather than technical ones felt like the right approach, especially in the charity sector. I also really liked the example linking AI and "laziness" - in the sense that using AI to remove repetitive or low-value tasks can actually free people up to focus on more meaningful, human-led work. That framing felt honest, relatable, and much easier for people to connect with. Overall, it was a great session and definitely gave me a few ideas to reflect on.”