🧭 Overview
You can now send SMS notifications for rental bookings, giving you more flexibility in how you communicate confirmations, reminders, and other updates. SMS is a powerful way to improve booking-related communication and provide real-time updates to your clients and team.
🚀 What's New?
✅ SMS Support for Key Event Types
You can now send SMS notifications for all rental booking events: booking unconfirmed, booked, cancelled, rescheduled, reminder, and follow-up.
✅ Customisable Recipient Options
Choose who receives each SMS: the contact or the business. This gives you control over who gets what message.
✅ Per-Recipient Templates
Set different SMS templates for contacts vs. business, giving you more control over how each party is notified.
✅ Template Management Made Easy
Each notification type comes with a default SMS template. You can customise it, select an existing SMS template from your account, or create a new one.
✅ Send Test SMS Before Going Live
Use the Send Test SMS feature to preview your message before enabling it for real bookings.
🧩 How to Use It
- Navigate to Calendar Settings > Rentals > Global settings > Notifications
- Edit a notification type > SMS tab > Enable the SMS toggle
- Choose your recipients (Contact, Business)
- Select the SMS template to use
- Send a test SMS to verify content
- Save your settings, SMS will now be sent when that notification is triggered
🎯 Why This Matters
- Increases show-up rates with faster, mobile-first communication
- Gives businesses flexibility in choosing how they reach different recipients
- Reduces the need for manual follow-ups
- Gives users full control over template messaging and delivery