Running a business comes with plenty of fees, and fluctuating charges can eat into your revenue. Passing those costs on to customers is increasingly common across all industries. Follow these steps to set it up in the CRM.
Navigate to the Settings tab within the Payments section and select Miscellaneous Charges.
There, toggle "Enable passing processing charges to customers"
Enter the charge details, select the sections where the charge should be applied, then click Save.
When managing your products, the additional charge can be added manually.
For customers, this charge will be included in their total with a clear disclosure of the added charge.
Passing these costs on to customers can help you recover more revenue while keeping things transparent and building trust.