Hiding email elements for mobile and desktop view is important for making sure your emails look great on any device. Here's a step-by-step guide on how to do it:
Start by creating a new email template or opening an existing email campaign that you want to optimise for mobile and desktop views.
Once you're in the Email Editor, find the element within your email template or campaign that you want to hide on either mobile or desktop view. This could be any element; for this example, we'll use an image.
After finding the element, there are two ways to approach this. Let's go over them.
Hover Approach
Hover your mouse pointer over the element you wish to hide. When you hover, you should see an action menu or options appear.
Within the action menu, you will typically find options to hide the element on mobile or desktop specifically. Select the appropriate option based on your needs. For example, click the phone icon to hide the element on mobile devices.
Settings Approach
If you prefer not to use the hover method, you can change the visibility from the element settings. Click the element to open the menu on the left side.
Switch over to the Visibility tab and select Desktop only to hide the element for mobile devices.
Previewing The Changes
It's important to preview and test your email to make sure it appears as expected on both mobile and desktop devices. You can check this by using the top bar to switch the view you're editing.
If you'd like a more detailed view of the changes, save the email and click the three-dot icon to access the preview function within the email builder. That way you can preview how it will look on different devices outside the builder.
You can also send a test email to yourself or a colleague to check the rendering on various email clients and devices.
Once you're happy with the element visibility, save your changes within the email editor. This will update your email template or campaign with the hidden element settings.
Following these simple steps will result in polished emails for all platforms that work well for your audience, with their format optimised for a wider range of devices.