SMTP (Simple Mail Transfer Protocol) is essential for sending emails directly from your domain. To ensure reliable email delivery, use the SMTP credentials associated with each specific domain. Every domain you add will have its own unique SMTP credentials, managed within your domain settings. Please note that our service does not host mailboxes, so POP or IMAP protocols are not supported. This article walks you through creating, resetting, and deleting SMTP credentials, and covers the required settings and any associated limitations.

Creating SMTP Credentials

  • Go to Email Services > SMTP Service > Dedicated Domain and IP within your account settings.

Then, navigate to the SMTP Settings under the dedicated domain.

Create New SMTP User

Click the "Create New SMTP User" button in the upper right-hand corner of your page to begin.

A form will appear asking you to enter a username and password for the new SMTP user. Make sure the password is strong and secure, as these credentials handle the authentication and transmission of your emails.

Once you've entered the details, click the "Create" button to save your new SMTP credentials.

📌Note: You can create a maximum of five SMTP credentials for a dedicated domain.

SMTP Settings

  • SMTP Server Address: smtp.mailgun.org
  • Secure Connection: TLS/SSL (based on your mail client/website SMTP plugin)
  • SMTP Username: [YourGivenName@DomainName.com]
  • SMTP Password: [YourGivenPassword]
  • SMTP Ports: 25, 465 (SSL/TLS), 587 (STARTTLS), 2525

Supported Ports by Mailgun:

Our servers support ports 25, 465 (SSL/TLS), 587 (STARTTLS), and 2525.

How to Reset SMTP Password

To reset your SMTP password, click the "Reset Password" button next to your credentials. This will start the process of updating your credentials.

How to Delete SMTP Credential

To delete an SMTP credential, click the "Delete" button next to the specific credential. Confirm the deletion to permanently remove it from your settings.

Understanding IMAP and SMTP

IMAP is used for retrieving messages, whereas SMTP is for sending emails. As our service does not host mailboxes, POP and IMAP protocols are not supported. For IMAP settings, consult your email provider. Here is a quick guide for some common providers:

Google:

  • Generate an app password in Google
  • Username: Your email address
  • Password: Your app password
  • IMAP Host: imap.gmail.com
  • IMAP Port: 993

Verizon:

  • IMAP Host: imap.verizon.net
  • IMAP Port: 995

AOL:

  • IMAP Host: imap.aol.com
  • IMAP Port: 993

For other providers, check their support pages for specific IMAP settings.

By following the steps above, you can create, reset, and delete SMTP credentials with ease. For IMAP settings, refer to your email provider's guidelines.