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Reputation Management

Collect more reviews, monitor your reputation, and build the social proof that wins new customers.

Your Best Salespeople Are Your Customers

93% of consumers read online reviews before making a purchase. A business with 50+ reviews earns 4.6% more revenue than average.

But asking for reviews is awkward. Following up is tedious. Most businesses just... don't do it consistently. That's where automation comes in.

93% of consumers read reviews before buying
4.6% more revenue with 50+ reviews
72% trust reviews as much as personal recommendations

How It Works

Automated review collection that actually gets results.

1

Trigger After Service

When you mark a job as complete, an automated review request is queued up.

2

Smart Timing

Request sent 2-3 days later when the experience is fresh but they've had time to appreciate it.

3

Sentiment Check

Quick internal rating first. Happy customers go to Google/Facebook. Unhappy ones come to you privately.

4

Direct Links

One-click links to your Google Business, Facebook, or Trustpilot. No searching required.

SMS Review Request

Hi Sarah! Thanks for choosing NotLuck last week.

Quick question: how was your experience? ๐Ÿ‘‡

๐Ÿ˜ Loved it ๐Ÿ˜ It was OK ๐Ÿ˜ž Not great
๐Ÿ˜ โ†’ Directed to Google Review
๐Ÿ˜ โ†’ Asked how to improve
๐Ÿ˜ž โ†’ Escalated to you privately

Protect Your Reputation

Not every customer is happy. And that's okay - as long as you hear about it before they post publicly.

Our review funnel asks for a quick sentiment check first. Happy customers get directed to leave public reviews. Unhappy ones get routed to you for a private conversation.

Turn complaints into comeback stories, privately.

What's Included

Everything you need to build a 5-star reputation.

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Automated Review Requests

Email and SMS requests triggered automatically after service completion.

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Sentiment Screening

Filter happy customers to public reviews, route unhappy ones privately.

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Multi-Platform Links

Direct customers to Google, Facebook, Trustpilot, or any review site.

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Review Monitoring

Get notified when new reviews come in across platforms.

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Review Widget

Display your best reviews on your website with an embeddable widget.

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Follow-Up Sequences

Gentle reminders for customers who didn't leave a review first time.

3x More reviews collected with automation
4.8 Average star rating with sentiment routing
68% Of customers leave a review when asked

Ready to Build Your Reputation?

Start collecting reviews on autopilot and watch your ratings climb.