NotLuck CRM // Every month // Maintained by us

The whole business. One system.

Every call, message, quote, booking, invoice and review in one place, set up for you and maintained by us. One login. A phone that answers. From £97/mo + VAT, plus a one-off £297 onboarding session if you are new. Every plan includes CRM Club.

  • Answers the phone
  • Sends the quote
  • Takes the deposit
  • Books the job
  • Chases the invoice
  • Asks for the review
No lock-in. Cancel any time. 24/7 live chat from real people on every plan.
The plans

Same system. Three sizes.

The platform, the people and CRM Club are identical on every plan. What changes is users, AI and WhatsApp. Pick the size and pay by card; your own system is provisioned the same day, and new customers do the onboarding session so we can configure it around your business.

NotLuck CRM plans compared: Bronze, Silver and Gold
Feature Bronze £97 / month + VAT The full CRM platform. Yours from day one. Start with Bronze Silver £229 / month + VAT Let the AI do the heavy lifting. No per-use bill. Start with Silver Gold £299 / month + VAT Unlimited users. WhatsApp built in. Front of the queue. Start with Gold
The money
Annual billingTwelve months for the price of ten £970 / year £2,290 / year £2,990 / year
Onboarding sessionNew customers, one-off, before the first month £297 £297 £297
Cancel any timeMonthly plans, no lock-in Included Included Included
The system
The full platformCRM, pipelines, automations, calendars, quotes, invoices, reviews Included Included Included
Unlimited websites and funnelsHosted at no extra charge Included Included Included
Maintained by usConfigured for you, kept up to date, improved as the platform moves Included Included Included
CRM ClubThe monthly build sessions and the room Included Included Included
24/7 live chat from real people Included Included Included
The people
Users included 3 5 Unlimited
Extra users from £25 / seat / month from £25 / seat / month not needed
Monthly group strategy call Not included Included Included
Front of the queueSupport priority Not included Not included Included
Early access to new snapshots and templates Not included Not included Included
AI and WhatsApp
AI includedConversation, Voice, Content and Reviews AI Pay as you go usage table applies AI Employee Unlimited included AI Employee Unlimited included
AI Employee Growth add-on1,000 AI conversation replies and 100 voice minutes a month, then pay as you go £69 / month add-on Unlimited included Unlimited included
WhatsApp BusinessThe full WhatsApp API in the system £21 / month add-on £21 / month add-on Included included
Start with BronzeStart with SilverStart with Gold
All prices exclude VAT. Annual billing is twelve months for the price of ten. New customers also pay the one-off £297 onboarding session. Pay-as-you-go AI is billed from the usage table. The AI Employee Growth add-on is Bronze only: 1,000 conversation replies and 100 voice minutes a month, overage at the usage rates. Add-ons are added to your plan after sign-up.
How it works

Card to running system

Pick a size
Pay by card. No sales call required, no contract to sign.
System provisioned
Your own fully configured CRM, live the same day. Not a trial, not a starter anything.
Guided onboarding
A wizard walks you through connecting your domain, numbers and calendar. Want a human? The Onboarding Session is two calls, walked through with you.
Maintained every month
CRM Club, the strategy calls, and us. Kept up to date and improved as the platform moves, so the system you bought is never the system you are stuck with.
The receipts

Members say it better.

We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!

Christopher Challoner Managing Director // C J Challoner Cleaning & Challoner Maintenance

I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.

Tamily Cookson Strategic Leader // COLLECTIVE.

The next day it was all about our new fancy and veryyy efficient CRM handover, NotLuck with the wonderful Bertie, Lee-ann & Oliver in Nottingham. The CRM has made my life as an Operations and Business Development Manager and our life as a Property Management company so much smoother and I am here for it! Automations, kanban boards, pipelines, an absolute dream and not clunky at all. I've worked with a few CRMs in previous roles and not being biased or anything but it's the best one I've ever worked with. Highly recommend for a smooth personalised Operations software system.

Aditi Bilakhia Operations & Business Development Manager // Edwards Cleaning and Maintenance Services
Straight answers

Asked every week

Why not just buy GoHighLevel yourself?
You can, and for some businesses that is the right call. NotLuck CRM is the managed layer on top: a system configured for a UK small business rather than a blank platform, maintained by us as the platform moves, 24/7 live chat from real people, CRM Club every month, and us on the phone when it matters. You are paying for software that actually gets used.
What is the difference between the plans?
The platform, the people and CRM Club are identical on every plan. What changes is users, AI and WhatsApp. Bronze gives you 3 users and pay-as-you-go AI. Silver has 5 users, AI Employee Unlimited and a monthly group strategy call. Gold adds unlimited users, WhatsApp built in and front of the queue for support. WhatsApp is a £21/mo + VAT add-on on Bronze and Silver.
What does the AI Employee Growth add-on give me?
A bundle for Bronze: 1,000 AI conversation replies and 100 voice minutes a month for £69/mo + VAT, then pay as you go at the usage rates. If you will use more than that, Silver includes AI Employee Unlimited and works out cheaper.
Am I locked in?
No. Monthly, cancel any time. Annual is there if you want two months free, never required.
How fast am I up and running?
Same day. Card in, system provisioned, onboarding wizard waiting at first login. The Onboarding Session (£297, one-off) is two calls walked through with you, if you would rather a human than a wizard.
Who answers when I get stuck?
Real people on live chat, around the clock, on every plan including Bronze. AI on tap, humans on hand: AI does the busywork, a human always takes the decision.
Who maintains it
Bertie Cordingley, founder of NotLuck
Bertie Cordingley
Founder. The person in the room on every Build Day.

For twenty years I had the ideas and someone else had to build them.

What changed is that I can finally build it myself, the same day I think of it. That is the whole of NotLuck. The scarce thing was never the building, and it certainly isn't now. It is knowing which thing is worth building, and what happens the month after.

So when you turn up with something you are excited about, I know exactly what that feels like. I spent two decades on the wrong side of it, waiting on someone else to make the thing real. You will not be waiting.

About NotLuck

Stop renting twelve tools.

Start with Bronze · £97/mo

Work with us

Tell us the job you want off your desk.

Book a call, message us on WhatsApp, or pick up the phone. AI on tap. Humans on hand.