“I really enjoyed it and found Bertie's talk genuinely useful. One of my biggest takeaways was the perspective on how to introduce AI to people who may not have much prior experience with it. Framing it in practical, everyday terms rather than technical ones felt like the right approach, especially in the charity sector. I also really liked the example linking AI and "laziness" - in the sense that using AI to remove repetitive or low-value tasks can actually free people up to focus on more meaningful, human-led work. That framing felt honest, relatable, and much easier for people to connect with. Overall, it was a great session and definitely gave me a few ideas to reflect on.”
Talk to AI That Actually Understands Your Business
Your AI assistant answers customer questions, books appointments, and captures leads — 24 hours a day, 7 days a week. Trained on your business, speaking in your brand voice.
A Real Customer Conversation
Watch how the AI handles a typical enquiry — from first question to booked appointment.
Three Steps to 24/7 Customer Handling
Train on Your Content
We feed the AI your website, FAQs, pricing, and service details. It learns your business inside out.
Deploy on Your Site
A chat widget appears on your website — branded to match your look and feel. One line of code.
AI Handles Enquiries
Visitors ask questions and get instant, accurate answers. Complex queries are handed to your team.
Built for Every Industry
AI chat that adapts to how your customers actually ask questions.
Trades & Home Services
Captures job details and books quotes — even when you're on site.
Professional Services
Answers FAQs, qualifies leads, and books consultations automatically.
E-commerce
Product questions, stock checks, and order tracking — instant answers.
Hospitality & Events
Reservations, event info, and dietary requirements — handled 24/7.
More Than Just a Chatbot
Brand Voice Matching
The AI speaks like you — your tone, your terminology, your personality. Customers won't know it's AI.
Human Handoff
When a question needs a real person, the AI seamlessly transfers the conversation to your team.
Appointment Booking
Connected to your calendar. The AI checks availability and books slots — no back-and-forth needed.
Lead Capture to CRM
Every conversation is logged. Contact details, enquiry type, and intent — straight into your pipeline.
What Our Clients Say
Real feedback from real businesses
“I've learned so many new things about AI from organising this event itself - and enjoyed learning more about Bertie's career journey too. Looking forward to catching up more in the new year!”
“Bertie's talk was a real highlight, and we were so glad to have him and NotLuck involved. We know many of those who joined us benefited from his practical insights on using AI and gained new perspectives. It's definitely a topic we'll be continuing to explore in the year ahead!”
“Last night I had the pleasure of attending the Nottingham Charity Network event and what an inspiring evening it was. A huge thank you to the panel for sharing their insights, and especially to Bertie, whose talk truly opened my mind to new perspectives on AI. His ability to engage the room and make complex ideas feel accessible was brilliant. I left feeling energised, informed, and excited about the possibilities ahead for AI in the charity sector.”
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