The "Group Access Granted" trigger fires when a user is added to a specific community group. Use it to kick off automated workflows that welcome new members, deliver onboarding content, or assign resources, giving users a smooth start in the group.
How It Works
Open the relevant workflow, then add the Group Access Granted trigger.
Workflow Trigger Name
In the Workflow Trigger Name field, give the trigger a descriptive name that reflects its purpose, such as "Onboarding: Marketing Group Access Granted."
Set Up Filters
Refine the trigger by specifying which groups users are being added to. Use the "is" or "is not" filters to include or exclude specific groups. You can also apply the "is empty" or "is not empty" filters to target users based on their existing group memberships.
Save the Trigger
Review your configuration, confirm the settings, and save the trigger.
Finally, test the workflow to make sure it performs as expected. Once verified, activate it so the automation begins as soon as users are granted access to the specified group(s).
With flexible filters and a straightforward setup, this trigger supports consistent community management and gives users a positive experience from their very first interaction.