“The next day it was all about our new fancy and veryyy efficient CRM handover, NotLuck with the wonderful Bertie, Lee-ann & Oliver in Nottingham. The CRM has made my life as an Operations and Business Development Manager and our life as a Property Management company so much smoother and I am here for it! Automations, kanban boards, pipelines, an absolute dream and not clunky at all. I've worked with a few CRMs in previous roles and not being biased or anything but it's the best one I've ever worked with. Highly recommend for a smooth personalised Operations software system.”
Stop Repeating Yourself.
Every time you copy-paste, send a reminder manually, or chase a follow-up — that's time you'll never get back. Automation handles the repetitive stuff so you can focus on the work that actually matters.
If It's Repetitive, We Can Fix It
These are the most common areas where businesses waste hours every week.
Lead Capture
Forms, chatbots, and landing pages that capture leads and add them straight to your CRM. No copy-pasting.
Appointment Booking
Self-service calendars with automatic reminders. Reduce no-shows by 80%.
Follow-Up Sequences
Emails, SMS, and WhatsApp messages that go out automatically based on triggers.
Review Requests
Automatically ask happy customers for reviews at the perfect moment.
Invoicing & Payments
Send invoices, chase payments, and reconcile — without lifting a finger.
Customer Onboarding
Welcome sequences, document collection, and setup tasks that run themselves.
From Manual to Automatic
We Audit Your Processes
We dig into how your business actually runs. Where do you spend time? What falls through the cracks? What makes you say "I wish this just happened automatically"?
We Build Your Workflows
Using your CRM's automation engine, we create workflows that trigger based on real events — form submissions, stage changes, dates, tags, and more.
We Test & Refine
Every automation gets tested with real scenarios. We refine timing, messaging, and logic until it runs smoothly without your input.
You Get Your Time Back
The boring stuff happens in the background. You get notifications when something needs your attention — otherwise, it just works.
New Lead Comes In at 11pm
You did nothing. You woke up to a qualified lead with a meeting already booked.
What Our Clients Say
Real feedback from real businesses
“I've worked with NotLuck for the last 6 months on the COLLECTIVE. website rebuild, backend systems and automation, and they've been a genuinely great partner to work with. They're a small, family-run Nottingham business and that really comes through in how they operate. They listen, take time to understand how things work in the real world, and then build systems that make sense. The website, CRM and automations they've put in place have made a HUGE difference to how we run things day to day and have taken a lot of manual admin off our plate. What I've especially appreciated is that they don't overcomplicate things or push shiny tech for the sake of it. Everything they've built for COLLECTIVE. has been practical, well thought through and delivered quickly. If you want smart systems built by decent people who care about doing things properly, I'd happily recommend NotLuck.”
“We had so many bottlenecks and issues I didn't even realise were issues until I met Bertie and the NotLuck team. They've revolutionised my business with the CRM and automation they've created for us. We've now got more time to focus on growing the business instead of mundane admin tasks. If you run any kind of business, I would 100% recommend just having a conversation with Bertie, I can guarantee he'll figure out a way to make your life easier!”
Ready to Stop Repeating Yourself?
Book a call and we'll show you exactly what can be automated in your business.
Book Your Automation Audit