The Product Access Removed trigger starts a workflow when a customer's access to a specific product is revoked. Using this trigger, you can manage and monitor product access, making sure only authorised customers can use your products while keeping full control over the process.
Adding the Products Access Removed Trigger
To set up this trigger, click "Add New Trigger", then search for and select "Product Access Removed" from the list.
Filters
Select Product
To refine the trigger, add a filter. Click "Select Product" from the Standard Fields section of the dropdown, then choose the specific product from the second dropdown.
Once you've set your filters, click Save Trigger in the bottom-right corner to save your configuration.
📌NOTE: You can add workflow actions to automate tasks such as notifications, follow-ups, or account updates.
Once you've configured the trigger and its actions, Publish and Save the workflow to activate it.
The Product Access Removed trigger is a handy way to automate what happens when a customer loses access to a product. Adding it to your workflows helps you handle transitions smoothly, send timely follow-ups, and keep your permissions well organised, making things easier for both your team and your customers.