Gone are the days of plain-text-only emails. With the CRM, adding videos to your email communications is straightforward, helping your messages stand out and connect with more customers.

You can include videos directly in your emails using the email builder. Drag and drop the video element into your layout.

Editing Video Element

Click on the video element to open its settings and customise it. The Video element supports custom values, enabling seamless updates and maintaining consistency across different emails and campaigns.

To start, select the Video Type. This will be the video host, so YouTube, Vimeo, etc. For YouTube, you can add Shorts as well as long-form videos.

Add the video URL. This will automatically pull the video thumbnail and thumbnail URL, but you can customise this if needed.

You can also adjust the size, height, width, and play button for added control. Don't forget to set the opacity and padding to get your exact look. All these editing options are standard with our email builder.

Visibility

  • Visible In: Control where the video appears by selecting specific device types: Desktop, Mobile, or both.
  • Conditional Sending: This option enables users to customise videos based on the recipient's custom field data.

Adding videos to your emails is a great way to capture attention and make your messages more engaging. With flexible customisation options, you can tailor each video to match your brand and connect with your audience more effectively.