The Social Planner is your central hub for managing and posting to your social media accounts. It gives you a comprehensive overview of your planned posts across all channels, keeping your brand's social media presence organised and consistent.

📌Note: Access to the social planner depends on your user permissions.

Settings

To manage the Social Planner settings, click the "Gear" icon or the Settings tab. You'll be taken to the settings page where you can manage your social accounts and notifications.

Connect Socials

Add multiple social accounts and communities to the planner by clicking the Connect Socials button. Once added, you can schedule content to be posted over a period; just make sure you follow each platform's guidelines.

Post Builder

Click +New Post to create and publish posts for your connected accounts. There are a few options when posting, so we recommend checking the related articles for the social media account you're publishing to.

Planner

This view shows all posts, published and scheduled, that have been created from your account.

The drop-down menu displays your connected accounts. Use the search bar to quickly find an existing account or group, or select the option to add a new one.

You can also organise the view by date and your preferred display type.

The Planner table displays:

  1. Caption: The text you've added to your post.
  2. Media: This will include a miniature of the image or video you've added to your post.
  3. Status: This will disclose the current status of your post.
  4. Type: This shows the type of publishing and source of the post.
  5. Date: This will be the date and time the content will be published.
  6. Social: This displays the account(s) the post will be live on. If there are multiple accounts selected you can hover over the number to read their names.

Content

This view lets you see your posts and templates, separated depending on how they were created and their current status.

Comments

This section lets you view and respond to comments your audience is leaving on your posts.

Statistics

Here you can see the number of likes, comments, and shares your posts have received. The statistics shown will be for the top-performing posts based on likes or recently published posts. View them all by clicking the "All" button, or filter by channel to see targeted insights.

Social Listening

The Social Listening section brings trend discovery and real-time insights from multiple platforms, helping you stay ahead of conversations, cultural moments, and viral content without leaving the Social Planner.

And that's the overview covered. You can now use the Social Planner to keep an active, relevant, and fresh presence across your channels. For more detail on posting to specific social media platforms, take a look through the rest of this category.