When creating workflows and adding triggers, you will encounter a category titled "Courses." Within this category, you will find various triggers, including those related to category and lesson progress, user sign-ups, offer and product access, and user logins.
Category Started
The Category Started trigger activates when a contact begins engaging with a specific group of lessons, known as a category. This trigger lets you automate actions based on the status of product categories, keeping your team informed about contact progress within those categories.
Category Completed
The Category Completed trigger activates when a contact completes a category. This trigger lets you automate actions based on the completion status of product categories, helping your team track progress and completion across various courses.
Lesson Started
The Lesson Started trigger fires when a contact begins a lesson within a course. This trigger automates actions or responses based on lesson engagement, keeping your team informed about your contacts' progress.
Lesson Completed
The Lesson Completed trigger activates when a contact finishes a lesson within a course. This trigger automates actions based on lesson completion, allowing your team to respond to progress as members complete lessons.
New Signup
The New Signup trigger fires when a customer or lead registers for a course. This lets you automate actions upon new sign-ups, so your team can welcome and engage with new members straight away.
Offer Access Granted
The Offer Access Granted trigger activates when a customer gains access to a specific offer. This trigger automates actions related to offer access, keeping your team informed when customers receive access to special business offerings.
Offer Access Removed
The Offer Access Removed trigger activates when a customer's access to a particular offer is revoked, keeping your team informed about any changes in customer eligibility for promotions or exclusive content.
Product Access Granted
The Product Access Granted trigger activates when a customer receives access to a specific membership product.
Product Access Removed
The Product Access Removed trigger activates when a customer's access to a product is revoked.
Product Started
The Product Started trigger activates when a customer begins a product. This trigger enables automation of actions based on initiating product access, keeping your team aware when customers engage with a product.
Product Completed
The Product Completed trigger activates when a customer completes a product, helping your team track customer engagement and progress with specific products or services.
User Login
The User Login trigger activates when a user logs into their membership portal, letting you analyse member activity and engagement within the platform.
By using these triggers effectively, you can streamline processes, improve responsiveness, and enhance the overall user experience, keeping your team in sync with customer activity and progress.