The CRM includes a migration feature that lets you import courses from Kajabi, keeping your content intact and accessible. This guide walks you through each step of the process, with clear instructions and troubleshooting tips for a smooth transition.

📌NOTE: Only published lessons will be imported, while assignments, quizzes, and assessments are excluded from the import process. For optimal results, use the "Encore Site" theme for the Library section and the "Premier Product" theme for the Product section.

Initiating the Import

Start by heading to the Product section of the Courses tab inside the Membership Area.

Click Create Product, and choose the Import from Kajabi option.

Enter Required Information

Provide the email (1), password (2), and domain (3) associated with your Kajabi courses, then click Import Courses (4) to start the process.

Whether you're moving your entire course library or just a selection of courses, the CRM keeps your content intact and easy to access.

Frequently Asked Questions

Q: What Causes a "Course Import Failed" Error?

  • A: The "course import failed" error can occur for a number of reasons. Below are the most common causes:

Incorrect Theme Selection: Make sure the theme selected during the import matches the course content. Credential Verification: Double-check the username and password to make sure they're correct. Domain Compatibility: Confirm that the domain you've provided is correct and works with the "/login" path. For example, "domainName/login" should take you straight to the login page. Cancellation Clarification: If the import is cancelled by the user, it will be marked as cancelled. Any further import attempts will need to start from scratch.

Q: What Causes an Authentication Error?

  • A: Authentication errors usually happen when the domain or credentials provided are incorrect. Review and verify your credentials carefully before starting the import.