Before getting into the steps, it's worth knowing what this covers. You can delete affiliates along with all their associated data, including leads, customers, commissions, and payouts. This keeps your affiliate records clean and organised, and gives you full control over who stays in your programme.

To do this, follow these steps:

From the left navigation menu, access the marketing tab. Then, select "Affiliate Manager" > "Affiliate" from the top navigation menu.

Select the Affiliate

In the Affiliate section, you'll see a list of all affiliates. Scroll through the list or use the search function to find the specific affiliate you want to remove. Once found, click the three vertical dots next to their profile. From the drop-down options, select Delete.

Confirm Deletion

After selecting Delete, a confirmation pop-up will appear. This step is important as it permanently removes the affiliate from your records. To finalise the action, click the Delete button within the pop-up. If you change your mind, click outside the pop-up or select Cancel.

Deleting an affiliate removes them along with all associated data, keeping your programme organised and focused on the affiliates that matter.

Practical Tips and Considerations

  • Exercise Caution: Be sure before deleting an affiliate. Once deleted, all associated data cannot be recovered.
  • Regular Audits: Regularly review your affiliate network to identify affiliates who are not performing or no longer fit your programme's criteria. This keeps your network optimised and aligned with your goals.

Frequently Asked Questions

Q: What happens to the data associated with a deleted affiliate?

  • All data, including leads, customers, commissions, and payouts, are permanently removed and cannot be recovered.

Q: Can I delete multiple affiliates at once?

  • Currently, affiliates must be deleted individually to ensure accuracy and prevent accidental deletions.

Q: I accidentally deleted an affiliate. Can I undo this action?

  • Once an affiliate is deleted, the action cannot be undone. It's important to double-check before proceeding with the deletion.