Gift Cards work as a flexible prepaid balance, giving customers a way to purchase store credits for themselves or others, and giving you a way to issue funds for loyalty, compensation, refunds, or promotions. Here's how to create one.

First, go to the Gift Card tab within the Payments section and click Create Gift Card.

  1. Enter a name for your gift card; this will help you identify your card in the system.
  2. Add a short description that helps both you and your customers understand the purpose or details of this gift card.
  3. Enter an Expiry Date if desired; all gift cards issued from this product will expire on this exact date, regardless of when they are purchased.

Choose whether to include a URL to guide recipients on how to redeem their gift card. If you enable this option, enter or select the URL you'd like to use.

Add any usage restrictions, eligibility rules, or other conditions that apply to this gift card. These will be visible to customers, then click Continue.

Customise your card; you can either create a colour gradient (1) or upload your own artwork (2) via your Media Store.

Once you've selected your design, enter the values the card can be worth. You can choose from preset values (1) or enter your amount manually (2).

Control how many gift cards can be sold by ticking Define Quality, then set your inventory.

Depending on your business and compliance needs, enable the Tax option to include automatic tax calculation on gift card sales.

Select a Category for your Gift card if needed, then click Continue.

Review your Gift Card, and when you're happy with it, click Create Gift Card.

Once you've created your gift cards, you can start selling and issuing them to customers, who can redeem them via the Payment Element under any supported checkout and payment provider combination.