Adding a thank-you page after checkout is an important part of building your online store. It serves as an order confirmation page, reducing communication issues and making customers feel valued after their purchase. A thank you element is added to the Thank You page by default. This guide covers the basics of the element so you're all set for a successful store.
How It Works
Begin by opening the Thank You page within your Store. Once there, click the Thank you element. Its settings will open on the right-hand section of the builder.
General
Locate the element name field, and update the name if required.
Next, you can allow customers to access and download their digital purchases by switching the Download Digital Products toggle to the ON position.
📌Note: The download button works only if a domain is connected and its default page links to a store page. Download buttons appear for all digital products and redirect to the Customer Access Centre.
Next, choose the font family for the headline and shipping details, then adjust the size for the mobile and desktop views.
In the Typography section, you can update the font weight for the Headline and Shipping details for both desktop and mobile devices.
Scroll to the Text Options. Here, you can expand the Thank You Page, Summary Table, and Download Button Sections to customise the text displayed.
The final step is to choose the colour for your buttons and text elements. This brings the thank you page to life and lets you incorporate brand colours to reinforce your brand identity.
Customise the Styling as usual, then save your page. You've successfully tailored the thank you element to increase customer satisfaction, improve retention, and encourage new customers to purchase.