There are times when you'll need to remove tags from a single contact or an entire group. Navigate to the Smart Lists tab inside the Contacts section, and select the contacts you want.
Open the More dropdown menu, then select Remove Tags.
Action
Enter a descriptive name or phrase in the Action text box, which will appear in the tracking report. This can be a brief term or a more detailed description reflecting the nature or purpose of the action.
Remove All Tags
Select this option to remove all tags from the selected contacts. This will delete every tag currently associated with the chosen contacts, giving you a clean slate. It's handy when you need to clear out outdated or irrelevant tags across multiple contacts at once.
Removing Selected Tags
Select the tags you wish to remove from the contacts. Tags that were not added to the contact will not appear in the drop-down menu. To remove any tags that are currently selected, click the "x" icon next to the tag.
Once you've finalised the tags you wish to remove, click the "Remove Tags" button.
You can then monitor the progress of this action in the Bulk Actions tab.
Restoring Tags
If any tags were removed in error, you can reverse the action by navigating to the Bulk Actions section and selecting the restore button within the three-dot dropdown menu for the corresponding action.
That's all there is to it. You can now remove tags from multiple contacts at once, saving time and keeping your contact list tidy.