Customer reviews are one of the most effective ways to build trust with your audience. By adding a review widget to your funnel or website, you can showcase real feedback directly on your pages, helping to boost conversions.

To add a review widget, you must first create the widget in the Reputation section of the CRM. If you haven't done this yet, check out our Review Widget Customisation article for a step-by-step guide. Once your review widget is set up, you can go ahead and add it to your site.

There are two ways to add the widget:

  1. Using the Review Element: This is a quick and easy method that requires no coding.
  2. Embedding the Widget Code: This option allows custom code placement within your funnel or website.

Adding the Review Widget as an Element

Go to Sites and choose the Website or Funnel you want to edit.

In the Page Editor, you can add new sections, rows, and columns to your page layout for your funnel or website. Within the Column click the Add Element button, in the popup search and drag and drop the Review option.

Save your changes and Publish the page.

Embedding the Widget Code

First, copy the Embed Code under Settings from the Widget previously created in the Reputation section of the CRM.

In the Page Editor for your funnel or website. Select the "+" button at the top-left corner, in the Elements section, search, and add the Code to your page. Under General Settings, click on Open Code Editor, there you can paste the embed code into the HTML field.

Save the changes and Publish the page.

Adding a review widget to your funnel or website is a straightforward way to build trust with your audience. Whether you use the Review Element for a quick setup or the Embed Code for custom placement, showcasing real customer feedback can strengthen your page's appeal and help drive conversions.

Troubleshooting Tips and FAQs

  • Is the Widget Not Displaying Correctly?
  • Check that the embed code was pasted correctly into the HTML element and that there are no conflicting styles or scripts on your page.
  • Can I Display Reviews from Multiple Sources?
  • Yes, you can select multiple sources for your reviews during the widget customisation process.