Popups are a great way to engage visitors, capture leads, and guide prospects through your sales funnel. Whether you want to offer a discount, collect email addresses, or simply grab attention, adding a popup can make a real difference to your conversion rates. This guide walks you through the process.

Adding a Popup on Your Funnel

Head to the Funnels section within Sites. From there, create a new site or select an existing funnel from the list.

Next, add a new step or modify an existing one, either in a new tab or within the current tab.

Once you're in the funnel builder, click the "Popup Settings" button in the upper panel. A modal will appear where you can create a popup from scratch or edit an existing one. Once added, click the pencil icon to open the editor.

Start by inserting rows to structure the layout. Within each row, add columns to position and align your content. Then place elements such as text, images, forms, and other components within the columns to shape the popup's content and functionality. This flexible approach lets you design the popup to suit your goals and style.

Adjusting Pop-up Settings

Once the popup is in place, click the "Popup Settings" button to configure the key settings.

Adjust each setting to personalise how the popup displays, and choose when it should appear using the "Show Popup On" dropdown.

The popup can also be triggered when a user clicks elements such as images or buttons. To set this up, open the settings for the relevant element and scroll to the "Actions" section.

Once you're happy with the settings, save your changes and preview the page to check everything's working as expected.

That's it. Use this feature to strengthen your marketing and capture more leads.

Troubleshooting Tips

  • Clear Cache: If your changes don't seem to be taking effect, clear your browser cache and refresh the page.
  • Review Trigger Settings: If the popup still isn't appearing, check the trigger settings to confirm it's linked correctly to the intended action (e.g. clicking a button).
  • Check the Pop-Up Settings: Go to the popup settings within the funnel. Look for any indicators of issues, such as a red exclamation mark next to the popup name, which suggests a problem with the settings.
  • Adjust the Disable Pop-Up Option: Within the popup settings, find the "Disable Pop-Up" option. If this is turned on, it will prevent the popup from showing. Simply turn it OFF to enable the popup.

Frequently Asked Questions

Q: Can I link a pop-up to multiple triggers?

  • Yes, popups can be configured to appear in response to various triggers, such as clicking different buttons or links on a page.

Q: Can I customise the appearance of my pop-up?

  • Yes. There are plenty of customisation options available, including layout, colours, and content.