GIFs can add a dynamic, entertaining element to your email campaigns. This article walks you through how to add GIFs to your emails so your messages are more engaging and visually appealing.

  • Go to Marketing -> Emails, then access the Campaigns or Templates section.
  • Open any existing campaign or template, or start a new one from scratch.

Insert a GIF via Image Element

  • Drag and drop the Image element into your email.
  • Click on the image area to edit and upload a GIF file (up to 10MB).

Insert a GIF via Video Thumbnail

  • Drag and drop the Video element into your email.
  • Edit the video thumbnail and upload a GIF file (up to 10MB).

By following these steps, you can easily add GIFs to your emails, making them stand out and capture your audience's attention.

Frequently Asked Questions

Q: Where can I add GIFs in my email?

  • You can add GIFs to both image elements and video thumbnails in your email templates.

Q: Is there a size limit for the GIFs?

  • Yes, GIF files should not exceed 10MB.

Q: Why should I use GIFs in my emails?

  • GIFs can make your emails more engaging and can convey information in a more dynamic way compared to static images.

Troubleshooting Steps

GIF Not Displaying Properly

  • Ensure the GIF file size is within the 10MB limit.
  • Check if the email client supports GIFs.
  • Test the email across different email clients to verify compatibility.

Slow Loading Time

  • Optimise the GIF size before uploading.
  • Use compressed GIFs to reduce load times.