The Execution Logs tab in Workflows gives you an overview of every action contacts go through during the workflow process. Use it to check that your workflow is running as expected and spot any issues as they come up.

Select a workflow from the Automation tab to get started.

Workflow Title

The title of the workflow is shown at the top centre of the page. To rename it, click on it and type the new name in the field that appears.

Execution Logs

Below the workflow title, select the Execution Logs option to see how your contacts are moving through the workflow.

Filter By Date

Filter execution logs by date by selecting a time frame from the dropdown menu.

📌Note: Execution Logs are available up to last 30 days.

Filter By Action

Use the All Actions filter to view contacts on a specific step. Type a few characters in the search bar to find the action quickly.

Filter By Status

To view contacts with a particular status, click the All Status dropdown and choose the one you need. Use the search bar to narrow things down.

Filter by Contact

If you're working through a long list, you can search for a specific contact by typing their name in the "Select Contact" field.

Refresh

Click the refresh icon to load the latest data in your Execution Logs.

Execution Logs Table

The Execution Logs table shows a detailed list of all data related to actions performed on contacts. This includes:

  1. Name of the contact the action is associated with
  2. Current Action being performed on the contacts as identified by the chosen action name
  3. Status of the action
  4. Date and time the action was executed

In the Actions column, you can access execution details for any specific action (1), view the execution history of all actions associated with the current action and contact (2), review action executions of the contact for all enrolments the contact has had for this workflow (3), or go to the action, which opens a side panel with the action's details and a link back to the builder (4).

📌 Note: For workflows with the Allow re-entry setting disabled, the execution history and contact history buttons will display the same data.

When an action encounters an error, the Status field and the View Details button will be highlighted so you can spot the problem quickly and take action.

Check the execution logs regularly to confirm your workflows are running as intended. To learn more about the other workflow settings, explore the other articles in this section.