App Marketplace - Introducing Uninstall Feedback
Overview: We've added a simple way for users to share feedback when uninstalling an app. This helps us understand your experience better and continuously improve the Marketplace for everyone.
What's New?
Uninstall Experience: Structured Feedback Collection - Users can now select predefined reasons like pricing, bugs, missing features, or usability issues. Whitelabel breach is available as an option for agency users only.
Optional Detailed Input - Users can share additional context or suggestions to help developers improve.
Frictionless & Anonymous - Feedback is optional and anonymous, ensuring higher response rates and honest inputs. Sub-account user details aren't shared with developers.
Why It Matters?
Your feedback helps the Marketplace team:
- Improve app quality and reliability
- Identify common issues faster
- Enhance overall user experience
Even a quick response goes a long way in making the ecosystem better for everyone.
What's next?
Introducing quality signals on apps to improve transparency and help users choose with confidence.
Preview:
Agency users: Sub-account users: