BCC (Blind Carbon Copy) and CC (Carbon Copy) give you more control over who receives your emails and how information is shared. They let you include multiple recipients, maintain confidentiality where needed, and keep the right people in the loop without complicating your workflow.

If a BCC or CC recipient replies, their reply will come into the same thread as the primary recipient. If anyone replies to an email that included a BCC or CC, it will reply to all.

If you use a custom field in your email, it will only update for the primary recipient. For mass emailing where custom fields need to work correctly, use the bulk email send feature instead.

Feature Key Points:

• Mass communication
• Anonymity for recipients
• Information sharing and transparency
• Ensuring relevance

Feature Benefits:

• BCC keeps recipients' email addresses private, protecting their contact information and personal details.
• Both BCC and CC let you reach multiple recipients at once, saving time when sending to different groups.
• CC promotes transparency by keeping all relevant parties informed, which supports accountability across your team.
• Both features give you greater flexibility over who receives each message, so you can tailor your recipient list to suit the situation.