Media Storage is a central place to keep all your brand's media in one spot. Rather than hunting through a cluttered desktop, you can upload everything here and access it from anywhere.

You can find Media Storage in the left side panel of the CRM. Once you're in, all your uploaded files appear organised with small icons.

You can check an item's dimensions, orientation, and file size by clicking on it.

Or switch to the list view for a more detailed breakdown of each item's properties.

Below is a breakdown of supported media formats and their respective file size limits:

Image Formats

  • PNG (.png)
  • JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)
  • TIFF/X-TIFF (.tif, .tiff)
  • WEBP (.webp)
  • SVG (.svg)
  • ICON (.ico, .cur)
  • GIF (.gif)

Document Formats

  • PDF (.pdf)
  • Word Doc (.doc, .docx)
  • Excel (.xls, .xlsx, .xlsm)
  • PPT (.ppt, .pptx, .pptm)
  • Text (.rtf, .txt)

Video Formats

  • AVI (.avi)
  • QuickTime (.qt, .qtc, .mov, .moov)
  • MP4 (.mp4)
  • Ogg (.ogv)
  • Windows Media Video (.wmv, .asf)
  • WebM video (.webm)

Audio Formats

  • AIFF (.aif, .aiff, .aifc)
  • MIDI (.mid, .midi; audio/x-midi)
  • Windows Audio (.wav; audio/x-wav)
  • Ogg (.oga)
  • WebM audio (.weba)
  • MPEG (.mp3)

Feature-Specific File Size Limits and Formats

Different features in the CRM have their own file size limits and accepted formats:

Funnels

  • Videos: 4GB
  • Audio: 100MB
  • Images: 100MB
  • Files: 100MB

Social Planner

  • Maximum file size: 10MB
  • Accepts: PNG, JPEG, GIF

Memberships

  • Maximum file size: 50MB

Forms & Surveys

  • Maximum file size: 50MB
  • Note: Add a File Upload custom field to allow contacts to share files.

Practical Applications and Use Cases

Media Storage can make a real difference to your marketing and sales work. Here are a few ways to use it:

  • Funnels: Use high-quality images and videos to create engaging landing pages.
  • Social Planner: Schedule posts with eye-catching images and GIFs to improve social media engagement.
  • Memberships: Enhance your membership site with downloadable resources, such as PDF guides or instructional videos.
  • Forms & Surveys: Collect valuable information and feedback by allowing file uploads in surveys.

Troubleshooting and FAQs

Q: What if my file exceeds the size limit?

  • A: Consider using compression tools to reduce file size without significantly impacting quality.

Can I convert files to a supported format?

  • A: Yes, numerous online tools and software can convert files to compatible formats.