In a multi-tier affiliate campaign, sub-affiliates link their sales to a parent affiliate so that both parties benefit from the commission structure. This guide walks you through adding a sub-affiliate under an existing affiliate to keep your campaigns running smoothly.

📌Note: This feature is only available to affiliate campaigns with 2 or more commission tiers.

Start by navigating to the affiliate page. You'll find it under the 'Affiliate Manager' section in the 'Marketing' tab of your CRM dashboard.

You'll see a list of all your affiliates. Find and click on the profile of the affiliate you want to add sub-affiliates to. Make sure the affiliate is active before continuing.

Adding Sub-Affiliates

Once you're on the affiliate's profile page, you'll see all the relevant information about them. To add sub-affiliates, follow these steps.

Finding the Sub-Affiliate Tab

Scroll down to the bottom of the page and click on the Sub-Affiliate tab. This shows a list of all sub-affiliates already linked to this parent affiliate.

Adding a New Sub-Affiliate

To add a new sub-affiliate, click the button on the right side of the screen. A pop-up will appear where you can enter the sub-affiliate details.

The first step is to choose the campaign you want to add the sub-affiliate to. By default, it selects the first campaign the parent affiliate was added to.

You'll see two lists in the pop-up. The first lets you pick affiliates already in the system; the second shows existing sub-affiliates under this parent affiliate. Search by name or email and click a profile to add it.

Once you've made your selections, click 'Save'.

If the affiliate you want to add isn't already on the platform, you can create a new profile directly from this flow by clicking Add Affiliate, entering their details, and saving.

Following these steps, you can add sub-affiliates to existing affiliates and keep your campaigns organised and running effectively.

Frequently Asked Questions

Q: What if the 'Save' button doesn't work?

  • Make sure all required fields are filled in and your internet connection is stable. If the problem continues, try refreshing the page or contact support.

Q: Can I add multiple sub-affiliates at once?

  • Yes. Sub-affiliates can be added in bulk.

Q: How do I remove a sub-affiliate?

  • Click on their profile in the 'Sub-Affiliate' tab, make your changes, and save.