Managing overused coupons helps keep customers engaged and your system running smoothly. With workflows, you can trigger an automation the moment a coupon hits its usage limit.
Setting The Trigger
Navigate to the Workflows tab inside the Automation section and create a new workflow.
Click the plus sign icon to add a trigger and select Coupon Redemption Limit Reached.
Adding filters
To narrow down which events trigger the workflow, click the "+ Add Filter" button. The main filters for this trigger are:
Coupon Code
This lets you limit the workflow to only specific coupon codes. Select an operator, then choose the codes you want to trigger or exclude from your workflow.
Coupon Name
This lets you limit the workflow to coupons with a specific name, regardless of the code. Select an operator and add the coupon names you want.
Coupon Type
This helps you define the discount type, whether it applies to the percentage or net amount, and to which orders your coupon applies to the orders.
Redemption Limit
This lets you use a set numeric value to filter which Coupons trigger the automation based on how many times they can be redeemed.
Once you're happy with your selections, click "Save Trigger" to save your changes.
You can now reach out to customers with other offers, pause other workflows, and more as soon as a coupon code hits its limit. This makes managing Coupon Codes much more efficient.