A chat widget on your website creates a direct, instant connection between you and potential customers. Visitors can ask questions, get quick responses, and share their contact details, all without leaving the page. Your team can then use that information to follow up and convert leads into customers. It also makes for a better overall experience, giving people a quick, convenient way to get in touch.
Feature Key Points:
- Customize widget appearance and text
- Add to internal funnels and website pages
- Embed on external landing pages or websites
- Integrated into conversations area
- Automate chatbots with workflows
Feature Benefits:
- 75% of people prefer texting over talking
- Text messages are read within 3 minutes by 9 out of 10 people
- Text messages have a 98% open rate, compared to email's 20%
- Text messages have a 45% response rate, while email's is only 6%
- Can be added to any website or landing page, inside or outside the system
- Collect contact and lead information from any source
- Respond to messages via SMS to follow up quickly
- Messages are received in the conversations area for easy response