The call gets answered, even when you are up a ladder
A window-cleaning firm was losing work every time a call rang out. We gave them an AI phone agent on a dedicated number that answers, prices the job from their own rules, and follows up on WhatsApp with a quote and a booking link.
Every missed call was a job gone elsewhere
You cannot answer the phone with both hands on a pole and a bucket at your feet. So calls rang out, voicemails sat unheard until the evening, and by then the customer had already booked whoever picked up first.
Before
- Calls went unanswered during every job
- Voicemails were returned hours later, if at all
- Quoting meant a callback, a think and a text the next day
- Warm enquiries cooled off and booked a competitor
- No record of who called or what they wanted
After
- Every call is answered on the first ring, day or night
- The job is priced from the firm’s own rules in seconds
- A quote lands on WhatsApp before the call has cooled
- A booking link turns the enquiry into a diary slot
- Every caller is logged against a contact in the CRM
A call, a quote, a WhatsApp, hands free
Press play to hear how a cold call turns into a priced job and a follow-up message, without anyone reaching for the phone.
A simplified illustration of the call flow. Names and figures are invented.
Four things it does on every call
One agent handles the conversation, another applies the pricing. The owner just turns up to clean.
Answers every call, 24/7
A dedicated number picks up on the first ring, at any hour, and greets the caller in the firm’s own words. No voicemail, no hold music, no missed work.
Prices the job from your rules
It asks the questions you would ask: property type, number of windows, how often. Then it prices the job from your own rate card in seconds, so every quote is consistent.
Follows up on WhatsApp
The quote lands as a WhatsApp message while the caller is still thinking about it, with the price, the detail and a one-tap booking link.
Books it into the diary
When the customer taps to book, the slot drops straight into the round. The contact, the quote and the job all sit together in the CRM, ready for the next clean.
What the agent handles on its own
Natural conversation
It talks like a helpful person, asks the right questions and handles the back-and-forth, so callers rarely realise they are not speaking to the office.
Your pricing, every time
Quotes come from your rate card, not a guess. The same property gets the same price whoever calls and whenever they call.
Follow-up that closes
A WhatsApp quote with a booking link turns a passing enquiry into a booked job, without the owner ever stopping work to chase it.
Other systems, other industries
A fire-safety firm tracked compliance deadlines by memory. We built a CRM that watches every certificate and chases the renewal before it lapses.
An HR firm onboarded staff by hand across email and WhatsApp. We built a pipeline that issues contracts, gates ID uploads and gives managers oversight without access.
Filing cabinets and printed forms slowed every HR process down. We digitised the lot into structured, searchable, automated workflows.
Want one of these for your business?
Every system on this page started as a normal conversation about what was slowing someone down. Tell us yours and we will show you what we would build.