What's new?
You can now use Opportunity Owners and Opportunity Followers as conditions in If/Else workflow branches. This means you can route contacts based on whether an opportunity has assigned owners or followers, which wasn't possible before.
How it works
When an If/Else step evaluates an opportunity, it can now check the Opportunity Owners and Opportunity Followers fields. The workflow will route contacts down the appropriate branch based on the condition you set up.
How to use it
Add or edit an If/Else action in your workflow. Select Opportunity Owners or Opportunity Followers as the condition field. Configure your condition and save the workflow.
Why we built it
Your team often assigns owners and followers to opportunities as part of sales and account management. Until now, workflows couldn't branch based on these assignments. This update makes it simpler to automate routing, notifications, and follow-up actions using opportunity ownership data.
Simple use case example
Route opportunities to a dedicated follow-up sequence when an Opportunity Owner has been assigned.
Additional notes
Available in If/Else workflow conditions. Supports both Opportunity Owners and Opportunity Followers fields. Conditions are evaluated using the owners and followers currently assigned to the opportunity when the workflow reaches the If/Else step. Existing workflows are unaffected unless you explicitly configure these new conditions.