We've expanded Audit Logs to give you better visibility into preference and subscription management activities.
What's new
Track contact preference updates: Check preference updates made by logged-in users, including:
- Which contact's preferences were updated
- Who made the change
- When the change was made
- The previous and updated preference values
Subscription type updates: Monitor modifications made to subscription types in the Preference Management Hub, including:
- Which subscription type was modified
- Who made the change
- When the update occurred
- What settings or details were changed
Why this matters
- Export audit records easily for compliance and reporting
- Improve transparency and accountability across your team
- Quickly identify what changed, who made the change, and when it happened
How to access
Navigate to Settings → Audit Logs to view detailed information about each change, including the user, affected record, timestamp, and change details.
Coming soon
A dedicated History tab on Contact Preferences, providing a complete timeline of preference changes, sources, legal basis, and update details.