AI Builder can now answer analytics and performance questions, not just build or edit workflows. Ask in plain language, get a structured answer from live data in your account. You can also ask it to find any workflow, giving you a single window to work from inside workflows.
What's New
Performance Insights
Ask how a workflow is doing and get entries over any period (up or down versus the period before), a status breakdown (completed, failed, waiting, skipped), completion rate, goal conversions, and where contacts drop off. View trends by week, day, or hour, and see how many contacts are at each step right now.
Email and SMS Results
Pull delivery and engagement metrics for any email or SMS step: delivered, opened, clicked, replied, bounced, unsubscribed, opted out, and more.
Branch and Path Insights
For if/else and split steps, see what percentage of contacts took each branch.
Contact Tracking
Check whether a person completed, failed, or is still active, when they entered, how long they took, and where they are now. Put names to the numbers, ask "who entered last week?" or "which contacts failed at the SMS step?" and get names and emails back.
Trigger Diagnostics
Find out whether a trigger is firing, what percentage of fires qualified, and the top reasons contacts get rejected. Inspect a single fire to compare the value checked against the value expected. This surfaces silent rejections you couldn't see before.
Workflow Search
Search every workflow by name, status, tags, the triggers or actions it contains, or who last edited it. Ask "which workflows use a Wait step?" or "which use the Invoice Paid tag?" and get an answer at once.
Version History
Ask who last edited a workflow and how many versions exist.
How to Use
Open the AI Assistant in any workflow and ask. No setup required.
Built to Be Trusted
The Assistant only reads; it never touches your workflows when answering. Periods like "last 7 days" run against your own timezone. It won't make up numbers, when there's no data, it says so and tells you what to check. Every answer leads with the key figures, compares against the period before, and ends with next steps.
Why This Matters
Answers that used to mean digging through execution logs now come back in seconds, in plain language, from live data. The Assistant closes the gap between building workflows and understanding how they perform, without leaving the canvas or learning a new interface.